Contact
How can we help?
Order support
Email admin@shabbatstory.com. Include your order reference when asking about an existing order.
Personalization corrections
Contact us as soon as possible. We can usually correct wording before production begins, but changes are not guaranteed once the order has entered production.
Damage or production defects
Send your order reference and clear photos of the item and packaging. We will review the issue and arrange the appropriate replacement or refund.